Alamo Car Rental Reviews: What to Know (2023)

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Alamo Car Rental Reviews: What to Know (1)

Cathy of Tulsa, OKVerified reviewer

Original review: May 22, 2023

The car reserved for us at the airport was bigger than I prefer to drive. Khan gave my husband and I a perfectly sized treatment and Gill checked us out. Their customer care reflected the Alamo motto and was greatly appreciated.

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Alamo Car Rental Reviews: What to Know (2)

Susan from Studio City, CAVerified reviewerVerified buyer

Original review: January 27, 2023

In January 2023, I rented a car from Alamo at Daytona Beach Airport in Florida, and the process - from start to finish - was easy and satisfying. The price was reasonable, the car was clean and trouble free, but the best part was the people who worked there. The two men I worked with were Tony & DiAngilo, Tony on pickup and DiAngilo on drop off. Both of these guys were warm, personable and helpful! I could not be happier with the service I received!

Alamo Car Rental answers

Hi Susan! We appreciate your feedback and are happy to hear that our staff provided you with a good customer experience. Thank you for your business! – Chad

2 individualsfound this review helpful

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Anita from Bedford, VAVerified reviewer

Original review: December 7, 2022

We missed our flight out of Charlotte NC and needed a rental car ASAP. We were in a desperate situation and felt a bit panicky. John H. (at Charlotte Douglas International) was AMAZING!! He answered all our questions and made the whole process flawless. I can't stress enough how wonderful he was.

Alamo Car Rental answers

Thanks for the praise, Anita. I will pass your kind words on to John and team. We look forward to your next visit! - Chris R.

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Alamo Car Rental Reviews: What to Know (4)

MMKB from Tampa, FLVerified reviewer

Original review: November 1, 2022

From the online reservation to the rental return, this was the BEST car rental experience I have ever had!! Tampa Airport Alamo made it easy, I never had to ask a question because they gave me all the information I needed!

Alamo Car Rental answers

We appreciate your positive review of your recent experience with us. Thank you for your business! – Chad

(Video) Alamo Rent a Car Review - Rental Car Reviews

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Alamo Car Rental Reviews: What to Know (5)

The of Freeland, MIVerified reviewerVerified buyer

Original review: August 12, 2022

I recently rented from Alamo at the Phoenix Airport. My itinerary had been messed up through Expedia and the manager there was so helpful and understanding and gracious with me. He was able to get me an even better deal and I so appreciated him that day as it was such a stressful day of travel for me with three small children. He made my day so much better and I will always choose Alamo from now on. His name was Taylor and he will take care of you!

Alamo Car Rental answers

Thank you for your kind review; we're happy to pass your comments on to Taylor and the PHX team! We hope to be able to help you again in the future! - Chris R.

2 individualsfound this review helpful

Alamo Car Rental Reviews: What to Know (6)

Sean of Blaine, WAVerified reviewer

Original review: April 4, 2023

I was charged $279.00 for a lost key to a vehicle at PSP airport in Nov 2022. I received a single key as I was the only one using the vehicle. I left the key in the ignition when I returned the car. This is how the duty officer would check the level of gas in the vehicle before I entered the airport. I have been trying to contact the place for months with no success. I have spoken to their corporate representatives at least half a dozen times on this matter. Each time the agent said they would contact the location to contact me or put me in touch with a supervisor. Still no response for four months from the site or a supposed supervisor.

I disputed this with Discover and miraculously Alamo responded to Discover with their proof that I rented a vehicle. The best part was that there was no fob because it was a very basic/standard truck. You had to insert the key to unlock the vehicle and you had to manually roll down the windows. At least a dozen different calls and four months later and still no answer except to Discover. Beware of this particular agency and company that has no follow through.

Alamo Car Rental answers

Thanks for your feedback, Sean. If you would like to discuss this further, please email with your contact information, rental information and all of the details above. Thank you. – Chad

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(Video) 3 Rental Car Tips + Why I Always Use Alamo

Alamo Car Rental Reviews: What to Know (7)

Came i Mason, OHVerified reviewerVerified buyer

Original review: March 30, 2023

I booked the rental through Costco travel. I have registered all forms online and got a confirmation email. And was asked to go straight to the lot and skip the counters. When I reached the airport location on 29/3 at 18.30, I was redirected to National Car Rental. When I reached the lot, I noticed that there were no cars. I was asked to wait. While they continue to bring the SUV 1 by 1 and serviced more than 10 customers who have arrived after we have. When I asked the process, I was first told that they have pre-registered. Since I also pre-registered, their next response was that SUV renters are higher paying customers. And was told to go and rent for another rental company. And they have the right to refuse services and leave our family in the middle of the night to find other opportunities.

Alamo Car Rental answers

We certainly understand the inconvenience this may cause. Our locations do their best to attend to all customers in a timely manner. If you would like to speak to us directly about this, please email with your contact information, rental information, and all of the details above. Thank you. – Chad

2 individualsfound this review helpful

Alamo Car Rental Reviews: What to Know (8)

sharon of Naples, FLVerified reviewer

Original review: March 30, 2023

Didn't want to take a digital picture of my license. What the heck is the diff. All they want to do is scan and have a picture anyway. Made me drive an hour to get physical driver's license. Ridiculous. I had a picture of the license up close. My picture. My face. My license number. Expiration date. Idiots.

Alamo Car Rental answers

Thanks for your feedback, Sharon. If you would like to discuss this further, please email with your contact information, rental information and all of the details above. Thank you. – Chad

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Alamo Car Rental Reviews: What to Know (9)

(Video) Alamo Car Rental - Orlando Airport (MCO) - April Update (Weekday)

Rebecca of Rancho Palos Verdes, CAVerified reviewer

Original review: March 7, 2023

I got very sick on vacation and needed to extend my car rental. I was told by Alamo that I would be charged an additional 125.00 per day for extended car rental and that my previous contract was now void. This meant that I was now being charged an astronomical price every day for this rental. I have never incurred this kind of fee from any car rental agency. I will never use Alamo again.

Alamo Car Rental answers

Hi Rebecca, we would like to look into your billing issue. Please email with your contact information, rental agreement or reservation number and the information above. Thank you. – Chad

3 peoplefound this review helpful

Alamo Car Rental Reviews: What to Know (10)

Amanda from Littleton, COVerified reviewer

Original review: March 5, 2023

Alamo/Enterprise recently sent us a claim due from early June 2022 for the amount of damage to a rental vehicle. When we picked up a Jeep Wagoneer from the Charleston Airport branch in South Carolina, we walked around the car and found no problems with the vehicle. We returned the vehicle in the same condition as delivered to us back to the Alamo Charleston Airport. Fast forward to 2/10/2013, we receive a letter from Alamo/Enterprise saying we owe them money for damages.

We got our insurance company involved to help with the investigation. Some email communication back and forth between Enterprise/Alamo's Damage Recovery Unit asking them to send the claim/bill back to Collections, but I still received a collection notice. Not sure if he just ignored our email request. Finally, our insurance representative tells us that the spare tire was put on the vehicle and the original tire was missing. Note: The spare tire looks exactly like the other wheels/tires. Neither I nor the Alamo representative who was in the car noticed this.

Fast forward to visiting my brother. I tell him about our problem with the Alamo and he mentions that one of the tires came off a bit. Alamo missed this issue from the previous rental reviews with this inadvertent damage and gave us the car for our vacation. I repeat, we had no problems with the vehicle, no need to replace a tire/wheel with a spare wheel (very similar to the other tires/wheels).

Alamo must not have issued a thorough inspection of the vehicle or taken pictures from the last few rentals before us. That is what we ask of them. They say they have nothing to give. Alamo/Enterprise is going after the wrong client. We happen to be the latest customer where they noticed the original wheel/tire was missing. So mad and annoyed, will never rent from them again. And for God's sake. Take video evidence from each and every car rental company you deal with before driving off so you don't make the same mistake.

Alamo Car Rental answers

We're listening and want to know more, Amanda. At your convenience, please email with your contact information, reservation or rental agreement number and the details above. Thank you. – Chad

2 individualsfound this review helpful

(Video) Viewer Q&A: What is a Full Size SUV, Standard SUV, Premium SUV and Crossover. National Car Rental.


How do you beat the high price car rental? ›

How to Get the Best Price on a Rental Car
  1. Know What You Need. ...
  2. Book Early, Especially During Peak Travel Times. ...
  3. Take Advantage of Discounts. ...
  4. Join a Loyalty Program. ...
  5. Compare Prices. ...
  6. Check Smaller Car Rental Companies. ...
  7. Look for Coupon Codes. ...
  8. Read the Fine Print.
Nov 26, 2021

Which is better enterprise or Alamo? ›

Enterprise ranked highest in overall customer satisfaction for the second year in a row, followed by National and Alamo in third place.

Is Alamo owned by Enterprise? ›

Alamo is owned by Enterprise Holdings, along with other agencies including Enterprise Rent-A-Car and National Car Rental. Alamo typically caters to budget-conscious leisure travelers and is the largest car rental provider to international travelers visiting North America.

What is Alamo rating? ›

Overview. Alamo has a rating of 3.67 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. Alamo ranks 38th among Car Rental sites. Service. 1.

Why have car rental prices doubled? ›

In fact, July 2021 rental car prices averaged 67% higher than July prices in 2019, the last normal summer pre-pandemic. Road trips were especially hot that summer (thus high demand), but other factors — including a global semiconductor shortage and tourism industry labor shortages — contributed to low supply.

How can I spend less on my car? ›

10 Ways To Save Money On Auto Expenses
  1. Keep your vehicle as long as possible.
  2. Buy cars that are modest or used.
  3. Buy fuel efficient vehicles.
  4. Buy reliable cars.
  5. Buy cars that are less expensive to repair.
  6. Take good care of your vehicles.
  7. Drive less.
  8. Drive conservatively.

Is Alamo cheaper than budget? ›

By almost all metrics, National Car Rental was the most expensive, followed by Alamo Rent a Car. Enterprise Rent-A-Car, Budget, Hertz and Dollar ranked among the cheapest.

What is the number 1 car rental company in the US? ›

Winner: Enterprise Plus

Once again, Enterprise comes out on top. Enterprise Plus offers the most traveler-friendly loyalty program of the three major car rental companies because: It offers members a straightforward earning rate. It has the lowest-cost redemptions.

Are Alamo and Hertz the same? ›

Enterprise owns both National and Alamo. Avis owns Budget, Payless, and Zipcar. Hertz owns Dollar and Thrifty.

What is the sister company of Alamo? ›

In addition to Alamo, Enterprise Holdings also owns Enterprise Rent-A-Car and National Car Rental. Alamo focuses on the leisure travel segment of the car rental business and is designed to offer a straightforward experience. The namesake Enterprise Rent-A-Car offers more locations and some extra perks.

Who owns the Alamo now? ›

The Alamo belongs to the people of Texas. In 2011, the Texas Legislature and Gov. Rick Perry designated the Texas General Land Office (GLO) the custodian of the Alamo on behalf of the people of Texas.

Who bought the Alamo? ›

San Antonio, Tex., October 30, 1885 – The State of Texas now owns the Alamo, for the purchase of which the Eighteenth legislature appropriated the sum of $20,000.

Why should I go to the Alamo? ›

The Alamo is the state's premiere tourist attraction. In any normal year, more than two and a half million visitors come from all over the world to stand before those old stones and honor the courage and sacrifice of the defenders. Tourists tend to intertwine the site with the city's public image.

What is Alamo famous for? ›

Best known as the site of the 1836 Battle of the Alamo, the rest of the 300 year history is vital to understanding why the Battle happened and its importance.

Is there a well at the Alamo? ›

It is a square brick structure with wooden braces at the top. A group of unidentified persons is visible on a path in the background, as well as part of a building and a wall enclosing the grounds. The well was dug during the mission period and was in use in 1836.

What is the lowest you should spend on a car? ›

Financial experts say your car-related expenses shouldn't exceed 20% of your monthly take-home pay. So, let's say you bring home about $2,500 each month. The total amount you should spend on your car — including loan payment, gas, insurance and maintenance — is right around $500.

What of your income should you spend on a car? ›

Experts typically recommend spending no more than 20 percent of take-home pay on a car. That should include the cost of car payments, fuel, insurance and more. Determining affordability requires balancing your vehicle needs and budget.

How to buy a car if you don't have enough money? ›

Consider auto dealerships, local credit unions, banks, or alternative loan providers. Research current auto loan rates online, and look for specialized online lenders that offer low-rate auto loans without down payment requirements.

How long should you plan for the Alamo? ›

There is a lot to see at The Alamo, and we'd suggest you plan to visit for at least 1 hour. Those really interested in the history of the site should allot 2 hours in order to have enough time to see everything you might be interested in.

Who is the easiest to rent a car from? ›

Who is the easiest car rental company? Enterprise and Hertz offer the easiest and fastest way to rent a car. With exceptional customer service, special pick-up and drop-off lanes for members, as well as dedicated phone lines, the two companies have streamlined the rental process for customers.

Is Alamo connected to budget? ›

Avis and Budget are part of the same company. Alamo belongs to Enterprise.

What is the best way to rent a car in USA? ›

Shop around online. Look at sites like Kayak, Priceline and to compare your options and narrow in on the best deal. Then go directly to the car rental company's site. You might find an even steeper discount that way, particularly with “Pay Now” options.

What car rental company is known to try harder? ›

In the early sixties, Avis launched the slogan "We try harder", positioning ourselves as the world's number two car rental company.

Who is the market leader for car rental? ›

Showing 10 out of 17 companies. Enterprise Holdings Inc, ALD SA, Avis Budget Group Inc, Hertz Global Holdings Inc, and Sixt SE are the top 5 car rental companies in the world in 2021 by revenue.

Is Hertz better than Alamo? ›

The J.D. Power 2020 North America Rental Car Satisfaction Study measured customer satisfaction with the entire airport rental car experience, from reservation to vehicle return and ranked airport-based rental car companies. Hertz topped the list for the second year in a row , followed closely by Enterprise and Alamo.

What companies are owned by Alamo? ›

These include Alamo Industrial, Bomford, Bush Hog, Denis Cimaf, Earthmaster, Everest, Faucheux, Fieldquip, Forges Gorce, Gradall, Herder, Herschel, Henke Manufacturing, HP Fairfield, McConnel, Morbark, M&W, Nite-Hawk, Old Dominion Brush, Rayco, RhinoAg, Rivard, Rousseau, R.P.M. Tech, Santa Izabel, Schwarze, Schulte, ...

What is Turo car rental? ›

Turo is a peer-to-peer car sharing platform that allows car owners to rent out their own cars to regular people. Consider it a sort of Airbnb for cars. Given high rental car prices and often limited rental car availability, alternative rental car services like Turo can be a lifesaver.

What happened at the Alamo? ›

At dawn on March 6, 1836, the 13th day of the siege, the Battle of the Alamo commenced. Fighting lasted roughly 90 minutes, and by daybreak all the Defenders had perished, including a former congressman from Tennessee, David Crockett. The loss of the garrison was felt all over Texas, and even the world.

Why is it called Alamo? ›

The name “Alamo” came into use after Mexico declared its independence from Spain in 1821. The soldiers from Mexico stationed at Mission San Antonio de Valero were of the Alamo Company, named for their hometown, Alamo de Parras. “Alamo” means cottonwood in Spanish.

What Alamo means? ›

(ˈæləˌmoʊ ) US. nounWord forms: plural ˈalaˌmos. Southwest. a poplar tree; esp., a cottonwood.

Who is banned from the Alamo? ›

“I (urinated) on the Alamo, and the White House is next,” he told the San Antonio Light. Osbourne's antics struck a nerve at City Hall. Elected officials unanimously agreed to ban him from city-owned facilities.

What is the strategic problem with the Alamo? ›

What is the strategic problem with the Alamo? they didn't have enough men to protect if under siege by a large amount. Why are there tensions between Travis and Bowie? Bowie didn't respect Travis.

How many people left the Alamo? ›

Fewer than 200 men stood inside to defend the fort, accompanied by a small number of wives, children, and slaves. Miraculously, at least fourteen people lived through the battle, and a few would later provide chilling eyewitness accounts of what happened.

What is the Alamo called now? ›

Mission San Antonio de Valero was founded in 1718 by Fray Antonio de Olivares. Olivares arrived in the San Antonio area in that year with Native American converts from Mission San Francisco Solano near San Juan Bautista on the Rio Grande.

Who left the Alamo before it fell? ›

Horace Alsbury, had left the fort in late February, likely in search of a safe place for his family.) Another survivor was a former Mexican soldier named Brigido Guerrero, who fought with the defenders but apparently escaped death by convincing the Mexicans he had been taken captive.

Who saved the Alamo? ›

Adina De Zavala was a preservationist whose best known contribution was saving the Alamo as a historic site. She was the granddaughter of Lorenzo de Zavala, a vice president of the Republic of Texas, and Emily West de Zavala.

What do I need to know before visiting the Alamo? ›

Essential Tips for Visiting the Alamo, San Antonio
  1. Schedule your timed entry in advance.
  2. … and book an early time slot if you can.
  3. Expect a small building.
  4. … But the shrine isn't all there is to see.
  5. No photos are allowed inside the church.
  6. Keep an eye out for Bella.
  7. Be sure to stop by the gift shop.
Sep 20, 2021

What are 3 details about the Alamo? ›

Not everyone in the fort was killed. Most of the survivors were women, children, servants, and slaves. The Alamo was used by Confederate forces during the Civil War. During the 1870s, the Alamo was used as a warehouse.

Are backpacks allowed in the Alamo? ›

Backpacks are not allowed into the Alamodome.

What is one interesting fact about the Alamo? ›

It had one of the first hospitals in Texas. It was a post for the Confederate Army. At one point in its history, the city of San Antonio, the Catholic Church and the U.S. federal government all claimed ownership of the Alamo.

What part of the Alamo is original? ›

The Long Barrack is the oldest building on the Alamo historic site, dating back almost 300 years to the site's origins as Mission San Antonio de Valero. Originally constructed as a two story convento, this building served as the quarters and offices of the Spanish missionaries.

What is the first rule when visiting the Alamo? ›

Be prepared to follow a stricter code of conduct than at other tourist sites, because the Alamo is a shrine to those who died in the fighting. Don't bring food or drinks into the buildings, and leave the kids' bikes and skateboards at home—they're banned from the grounds.

Can you bring drinks in the Alamo? ›

Stay Refreshed. Visitors may bring their own food and drinks on site, however, no open containers are allowed inside Alamo Church, Long Barrack, or the Collections Center. Food and drinks may be purchased in the Alamo Gift Shop, and vending machines available next to the Collections Center by the restrooms.

Is there a bathroom at the Alamo? ›

Restrooms are Americans With Disabilities Act (ADA) compliant and can be found outside the Alamo Gift Shop exit. Please ask any Alamo employee for direction, if needed, and you can view a map of the grounds here.

What is the difference between National Alamo and Enterprise? ›

They're the same company actually, and at the airports they share a lot of the same cars. Sometimes my Alamo receipt says Enterprise on it. Alamo lets you check in at a kiosk, speedy quick, and choose whatever car you like in your reserved class.

What are the top 3 car rental companies in the world? ›

Car Rental Services 10 2022 Ranking
6 more rows

What company owns Alamo Car Rental? ›

Are National Car Rental and Alamo the same company? ›

National is owned by Enterprise Holdings, along with other agencies including Enterprise Rent-A-Car, and Alamo Rent a Car.

Can I use National Emerald Club at Alamo? ›

You have to remember that National, Alamo and Enterprise are all part of the same group Enterprise holdings. Both National and Enterprise have separate loyalty programs while Alamo doesn't have one.

What is the number one car rental company in the world? ›

Best Overall Enterprise Rent-A-Car

Enterprise ranked the highest overall in customer satisfaction, with a score above the industry average. It has over 7,600 locations and a solid loyalty and rewards program. Although Enterprise may have slightly higher rates in some cities, it's still a favorite for customer service.

What is the oldest car rental company? ›

1900s. The earliest records of car hire can be traced as far back as 1904, when a bicycle shop in Minneapolis started offering cars for rent. A few years later, the German company Sixt was established in 1912. It first started off with three cars for rent and quickly expanded.

Is it worth it to go to the Alamo? ›

It's not just the most famous of San Antonio's five missions, it's Texas's most-visited attraction, drawing 2.5 million people annually. So yes, the Alamo is a must-see, but don't expect anything dramatic at first glance—sitting smack in the heart of a touristy downtown plaza, the site looks surprisingly small.

Is the Alamo still up? ›

It was the site of the Battle of the Alamo in 1836, a pivotal event of the Texas Revolution in which American folk heroes James Bowie and Davy Crockett died. Today it is a museum in the Alamo Plaza Historic District and a part of the San Antonio Missions World Heritage Site.


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